Privacy Policy

Personal data controller

The personal data controller is ДСУ БЛЕКСМИТ ДООЕЛ Скопје, with its registered office at Salvador Aljende 4a, Skopje. For privacy-related inquiries, please contact us at privacy@blacksmith.works.

What this policy pertains to

This policy pertains to the processing of personal data via this website. Стожер is a local (on-prem) product — Your business data remains on Your systems, and we do not process it.

Which data we collect

When you submit a request for a quotation, we collect: company name, contact person, email, telephone number, tax identification number, city, note, and configuration reference.

Additionally, we collect technical data: anonymous traffic statistics, server logs, and cookies necessary for the operation of the website.

Objectives and legal basis

We process your data to respond to requests and prepare an offer (taking action at your request prior to entering into a contract), as well as for the operation, security, and improvement of the website (our legitimate interest).

Sharing and processors

We utilize external providers for hosting and anonymous statistics (Vercel). We do not sell personal data and do not share it with third parties, except when required by law. Certain processors may process data outside of North Macedonia, with appropriate safeguards in place.

Retention period

We retain the data for the period necessary to respond to your request and to fulfill legal obligations, after which we delete or anonymize it.

Your rights

Pursuant to the Law on Personal Data Protection, you have the right to access, rectification, erasure, restriction of processing, and objection to processing, as well as the right to data portability. To exercise these rights, please contact us at privacy@blacksmith.works. You also have the right to file a complaint with the Agency for Personal Data Protection (АЗЛП).

Policy amendments

This policy may be updated from time to time. The current version is always published on this page.